How To Fix CRM_LOY_PSH030 - No account statement found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 030

• Message text: No account statement found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH030 - No account statement found ?

  The SAP error message CRM_LOY_PSH030: No account statement found typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or process an account statement that does not exist or cannot be found in the system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing Data: The account statement may not have been created or saved in the system. This could be due to a failure in the data entry process or an incomplete transaction.
  Incorrect Selection Criteria: The parameters used to search for the account statement may be incorrect or too restrictive, leading to no results being found.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues that prevent the account statement from being available in CRM.
  Authorization Issues: The user may not have the necessary permissions to view the account statement, leading to the error message.
  Technical Issues: There could be underlying technical issues, such as database problems or system configuration errors.
  
  Solutions:
  
  Check Data Entry: Verify that the account statement has been created and saved correctly. If not, create the account statement as needed.
  Review Selection Criteria: Ensure that the search parameters (like date range, account number, etc.) are correct and not overly restrictive. Adjust them as necessary.
  Data Synchronization: If the system is integrated with other applications, check for any synchronization issues. Ensure that data is being transferred correctly between systems.
  User Authorization: Confirm that the user has the appropriate permissions to access the account statement. If not, work with your SAP security team to grant the necessary access.
  Technical Support: If the issue persists, consult with your SAP Basis or technical support team to investigate any underlying technical problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for CRM account management to understand the expected processes and data flows.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.