How To Fix CRM_LOY_PSH031 - Loyalty program &1 is not active or does not exist

CRM_LOY_PSH031 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 031

• Message text: Loyalty program &1 is not active or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH031 - Loyalty program &1 is not active or does not exist ?

  The SAP error message CRM_LOY_PSH031 indicates that the loyalty program you are trying to access or use is either not active or does not exist in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with loyalty management functionalities.
  
  Cause:
  
  Inactive Loyalty Program: The loyalty program you are trying to reference may not be activated in the system. This can happen if the program was created but not yet set to an active status.
  Non-existent Loyalty Program: The loyalty program ID you are using may be incorrect or does not exist in the database. This could be due to a typo or because the program was deleted or never created.
  Authorization Issues: The user may not have the necessary permissions to access the loyalty program, leading to the perception that it does not exist.
  
  Configuration Issues: There may be issues with the configuration settings in the CRM