How To Fix CRM_LOY_PSH024 - Partnership with ID &1 expired

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 024

• Message text: Partnership with ID &1 expired

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH024 - Partnership with ID &1 expired ?

  The SAP error message CRM_LOY_PSH024 indicates that a partnership with a specific ID has expired. This error typically occurs in the context of Customer Relationship Management (CRM) and Loyalty Management modules when trying to access or process a partnership that is no longer valid due to its expiration.
  Cause:
  
  Expired Partnership: The partnership associated with the ID has a defined validity period, and the current date is beyond that period.
  Incorrect Date Settings: The system date may be set incorrectly, leading to the perception that the partnership has expired.
  Data Integrity Issues: There may be inconsistencies in the data that lead to the system incorrectly identifying the partnership as expired.
  
  Solution:
  
  
  Check Partnership Validity:
  
  Navigate to the partnership record in the CRM system and check the validity dates. If the partnership is indeed expired, you may need to renew or recreate it.
  
  
  
  Update Partnership:
  
  If the partnership needs to be extended, update the validity dates in the partnership record to reflect the new desired period.
  
  
  
  System Date Verification:
  
  Ensure that the system date is set correctly. If the system date is incorrect, correct it and recheck the partnership status.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to ensure that there are no discrepancies in the partnership records. This may involve checking related tables or using SAP tools for data validation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing partnerships in the CRM module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Partnership Types: Understand the different types of partnerships in your CRM system and their specific rules regarding validity and expiration.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help you navigate partnership records.
  Customization: If your organization has customized the CRM system, check if there are any specific configurations that might affect partnership validity.
  
  By following these steps, you should be able to resolve the error message CRM_LOY_PSH024 and manage partnerships effectively within your SAP CRM system.