How To Fix CRM_LOY_PSH010 - Start date must be after the join date of the program partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 010

• Message text: Start date must be after the join date of the program partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH010 - Start date must be after the join date of the program partner ?

  The SAP error message CRM_LOY_PSH010 indicates that there is a validation issue related to the dates in a loyalty program setup. Specifically, the error states that the "Start date must be after the join date of the program partner." This typically occurs in the context of loyalty management within SAP Customer Relationship Management (CRM) when trying to create or modify a loyalty program or a partner's participation in that program.
  Cause:
  The error is caused by the following conditions:
  
  Date Configuration: The start date you are trying to set for a loyalty program or a partner's participation is earlier than the join date of that partner in the program. This means that the system is enforcing a rule that a partner cannot start participating in a program before they have officially joined it.
  Data Entry Error: It could also be a simple data entry mistake where the dates were entered incorrectly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Dates: Verify the join date of the program partner. You can do this by navigating to the relevant loyalty program and checking the partner's details.
  Adjust Start Date: Change the start date of the loyalty program or the partner's participation to a date that is after the join date. Ensure that the start date is logically consistent with the program's timeline.
  Review Program Settings: If applicable, review the settings of the loyalty program to ensure that all date-related configurations are correct and align with your business rules.
  Consult Documentation: If you are unsure about the correct dates or how to adjust them, refer to the SAP documentation or consult with your SAP administrator or support team for guidance.
  
  Related Information:
  
  Loyalty Program Management: Understanding how loyalty programs work in SAP CRM can help you manage dates and partner participation more effectively.
  SAP Notes and Support: Check SAP Notes for any known issues or updates related to this error message. SAP's support portal may have additional insights or patches that could be relevant.
  User Training: Ensure that users involved in managing loyalty programs are trained on the importance of date management and the implications of date-related errors.
  
  By following these steps, you should be able to resolve the error and successfully manage the loyalty program and its participants.