How To Fix CRM_LOY_PSH012 - End date must be before the planned finish date of the loyalty program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 012

• Message text: End date must be before the planned finish date of the loyalty program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH012 - End date must be before the planned finish date of the loyalty program ?

  The SAP error message CRM_LOY_PSH012 indicates that there is an issue with the date settings in a loyalty program within the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the end date must be before the planned finish date of the loyalty program. This typically occurs when you are trying to set or modify the dates associated with a loyalty program, and the end date you have entered is not logically positioned in relation to the planned finish date.
  Cause:
  
  Date Configuration Error: The end date you have entered is either the same as or later than the planned finish date of the loyalty program.
  Data Entry Mistake: There may have been a typographical error when entering the dates.
  System Configuration: The system may have specific rules or configurations that enforce this date relationship, which you may not be aware of.
  
  Solution:
  
  Check Dates: Review the end date and the planned finish date of the loyalty program. Ensure that the end date is set to a date that is earlier than the planned finish date.
  Modify Dates: If the end date is incorrect, modify it to a valid date that meets the requirement (i.e., earlier than the planned finish date).
  Validation: After making changes, validate the entries to ensure that they comply with the system's requirements.
  Consult Documentation: If you are unsure about the correct dates, refer to the SAP documentation or guidelines for setting up loyalty programs to understand the expected date relationships.
  
  Related Information:
  
  Loyalty Program Configuration: Familiarize yourself with the configuration settings for loyalty programs in SAP CRM, as this will help you understand how dates are managed.
  SAP Notes and Support: If the issue persists or if you encounter additional errors, consider checking SAP Notes for any known issues or patches related to loyalty program date settings.
  User Permissions: Ensure that you have the necessary permissions to modify loyalty program settings, as restrictions may lead to errors.
  Testing: If you are working in a development or testing environment, try replicating the issue with different date combinations to better understand the constraints.
  
  By following these steps, you should be able to resolve the error message CRM_LOY_PSH012 and successfully configure your loyalty program dates.