How To Fix CRM_LOY_PSH011 - Start date must be after the start date of loyalty program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 011

• Message text: Start date must be after the start date of loyalty program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH011 - Start date must be after the start date of loyalty program ?

  The SAP error message CRM_LOY_PSH011 indicates that there is an issue with the start date of a loyalty program in the Customer Relationship Management (CRM) module. Specifically, the error states that the start date you are trying to set for a loyalty program or a related transaction must be after the start date of the loyalty program itself.
  Cause:
  
  Date Configuration: The start date you are entering for a loyalty program or a related transaction is earlier than the start date defined for the loyalty program in the system.
  Data Entry Error: There may have been a mistake in entering the dates, leading to a logical inconsistency.
  Program Settings: The loyalty program may have specific settings that enforce date constraints, preventing any transactions or entries that do not comply with the defined start date.
  
  Solution:
  
  Check Loyalty Program Dates: Review the start date of the loyalty program in the system. You can do this by navigating to the loyalty program configuration in SAP CRM.
  Adjust the Start Date: If the start date you are trying to enter is indeed earlier than the loyalty program's start date, you will need to either:
  
  Change the start date of the transaction to a date that is after the loyalty program's start date.
  If necessary, adjust the start date of the loyalty program itself, but be cautious as this may affect existing transactions or configurations.
  
  
  Validation: Ensure that all related entries and transactions are validated against the loyalty program's start date to avoid similar errors in the future.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify loyalty program details.
  Documentation: Refer to SAP documentation or help files related to loyalty management for more detailed guidance on configuring loyalty programs and understanding date constraints.
  Support: If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in CRM and loyalty management.
  
  By following these steps, you should be able to resolve the error and ensure that your loyalty program and its related transactions are correctly configured.