How To Fix CRM_LOY_PSH014 - Cannot delete partnership; partnership not in open status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 014

• Message text: Cannot delete partnership; partnership not in open status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH014 - Cannot delete partnership; partnership not in open status ?

  The SAP error message CRM_LOY_PSH014 indicates that there is an attempt to delete a partnership in the SAP Customer Relationship Management (CRM) system, but the partnership cannot be deleted because it is not in an "open" status. This typically means that the partnership is either in a "closed," "inactive," or some other non-editable state.
  Cause:
  
  
  Partnership Status: The partnership you are trying to delete is not in an open status. This could be due to various reasons, such as:
  
  The partnership has been finalized or closed.
  The partnership is linked to a transaction that is still active.
  The partnership has been marked as inactive or archived.
  
  
  
  Data Integrity Rules: SAP enforces data integrity rules to prevent the deletion of records that may affect other related data or processes.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partnership Status:
  
  Navigate to the partnership record in the CRM system and check its current status. Ensure that it is in an "open" status.
  
  
  
  Change Status:
  
  If the partnership is in a closed or inactive status, you may need to change it back to an open status if your business process allows it. This may involve reversing any transactions or changes that led to the partnership being closed.
  
  
  
  Review Dependencies:
  
  Check if there are any dependent transactions or records that are preventing the deletion. If the partnership is linked to other records, you may need to address those dependencies first.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to partnership management in CRM for specific guidelines on status changes and deletions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with partnerships, such as BP (Business Partner) or CRM_ORDER (for managing orders).
  User Authorizations: Ensure that you have the necessary authorizations to delete partnerships. Sometimes, restrictions may be in place based on user roles.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.