How To Fix CRM_LOY_PSH016 - Enter a valid partner ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 016

• Message text: Enter a valid partner ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH016 - Enter a valid partner ID ?

  The SAP error message CRM_LOY_PSH016: "Enter a valid partner ID" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to process a transaction or access a function that requires a valid partner ID, but the system cannot find or recognize the provided ID.
  Causes:
  
  Invalid Partner ID: The partner ID entered does not exist in the system or is incorrectly formatted.
  Inactive Partner: The partner ID may exist but is inactive or not valid for the current transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Data Synchronization Issues: If the partner data is being pulled from another system, there may be synchronization issues leading to missing or outdated data.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, affecting how partner IDs are recognized.
  
  Solutions:
  
  Verify Partner ID: Check the partner ID for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Partner Status: Use transaction codes like BP (Business Partner) to verify if the partner ID is active and valid.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking roles and permissions in the user profile.
  Data Synchronization: If the partner data is sourced from another system, ensure that the data is synchronized and up-to-date. This may involve checking integration settings or running data synchronization jobs.
  Consult Configuration: Review the configuration settings related to partner management in the CRM system. This may involve checking settings in the customizing (SPRO) area.
  Check for Notes or Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM_ORDER for CRM order processing, and others that may be relevant to your specific use case.
  SAP Notes: Search for SAP Notes related to CRM and partner management for any known issues or updates.
  Documentation: Review SAP documentation for CRM partner management to understand how partner IDs are structured and managed within the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.