How To Fix CRM_LOY_PSH021 - Cannot expire partnership ID &1 with point account ID &2 and balance &3

CRM_LOY_PSH021 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 021

• Message text: Cannot expire partnership ID &1 with point account ID &2 and balance &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH021 - Cannot expire partnership ID &1 with point account ID &2 and balance &3 ?

  The SAP error message CRM_LOY_PSH021 indicates that there is an issue with expiring a partnership ID in the context of a loyalty program. This error typically arises when there are constraints related to the point account associated with the partnership ID, such as an insufficient balance or other restrictions.
  
  Cause:
  
  Insufficient Balance: The point account ID associated with the partnership ID may have a balance that is not sufficient to allow for the expiration of the partnership.
  Active Transactions: There may be active transactions or pending activities linked to the partnership ID that prevent it from being expired.
  
  Configuration Issues: There could be configuration settings in the loyalty program that restrict the expiration of partnerships under certain conditions.
  Data Integrity Issues: There may be inconsistencies or errors in the data related to the partnership ID or point account ID.
  
  
  Solution:
  
  Check Point Account Balance: Verify the balance of the point account ID. If the balance is insufficient,