How To Fix CRM_LOY_MA076 - Select valid tier group; tier group &1 does not exist

CRM_LOY_MA076 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 076

• Message text: Select valid tier group; tier group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA076 - Select valid tier group; tier group &1 does not exist ?

  The SAP error message CRM_LOY_MA076 indicates that the system is unable to find a specified tier group, which is necessary for processing loyalty management transactions. This error typically occurs in the context of loyalty programs where tier groups are used to categorize customers based on their loyalty status.
  
  Cause:
  The error message "Select valid tier group; tier group &1 does not exist" is triggered when:
  
  The tier group specified in the transaction does not exist in the system.
  The tier group may have been deleted or not properly configured.
  There may be a typo or incorrect entry in the tier group field.
  The tier group is not activated or is inactive in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Tier Group Configuration:
  
  Go to the configuration settings for loyalty management in SAP.
  Verify if the tier group specified in the error message exists in the system.
  If it does not exist, you may need to