How To Fix CRM_LOY_MA074 - To determine base miles maintain airline code, origin & dest. airport

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 074

• Message text: To determine base miles maintain airline code, origin & dest. airport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA074 - To determine base miles maintain airline code, origin & dest. airport ?

  The SAP error message CRM_LOY_MA074 typically occurs in the context of loyalty management or travel-related applications within SAP CRM. This error indicates that the system is unable to determine the base miles for a flight or travel segment because the necessary information, such as the airline code, origin airport, and destination airport, is not maintained or is incorrect.
  Cause:
  
  Missing Data: The airline code, origin airport, or destination airport may not be maintained in the relevant configuration tables.
  Incorrect Data: The data entered may be incorrect or not match the expected format.
  Configuration Issues: There may be issues with the configuration settings related to loyalty programs or travel management.
  Master Data Issues: The master data for airlines or airports may not be properly set up in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP CRM for loyalty management or travel management.
  Ensure that the airline codes, origin airports, and destination airports are correctly configured.
  
  
  
  Maintain Master Data:
  
  Go to the master data management section and verify that the airline codes and airport codes are correctly maintained.
  If any codes are missing, add them to the system.
  
  
  
  Data Validation:
  
  Validate the data being entered for the airline code, origin, and destination to ensure it matches the expected values in the system.
  Check for typos or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining airline and airport data.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Contact Support:
  
  If the issue continues after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data, such as BP (Business Partner) for maintaining airline and airport information.
  Tables: Check relevant tables in the SAP database that store airline and airport information, such as TSPRT (for airline codes) and TSPRT_AIRPORT (for airport codes).
  SAP Notes: Look for any SAP Notes related to this error message for additional guidance or patches that may resolve the issue.
  
  By following these steps, you should be able to resolve the CRM_LOY_MA074 error and ensure that the necessary data is correctly maintained in your SAP system.