How To Fix CRM_LOY_MA072 - Cannot determine base miles for airline &1, origin &2, destination &3

CRM_LOY_MA072 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 072

• Message text: Cannot determine base miles for airline &1, origin &2, destination &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA072 - Cannot determine base miles for airline &1, origin &2, destination &3 ?

  The SAP error message CRM_LOY_MA072 indicates that the system is unable to determine the base miles for a specific airline, origin, and destination. This error typically arises in the context of loyalty management or travel-related applications within SAP CRM.
  
  Cause:
  
  
  Missing Data: The most common cause is that the necessary data for calculating the base miles is missing. This could include:
  
  The airline is not defined in the system.
  The origin or destination airports are not recognized or are not set up correctly.
  There is no mapping of the airline and the route in the system.
  
  
  
  
  Configuration Issues: There may be configuration issues in the loyalty management settings or in the travel management module that prevent the system from calculating the miles.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as incorrect entries for the airline, origin, or destination.
  
  
  
  Solution:
  
  
  Check Airline and Route Data:
  
  Verify that the airline, origin, and destination are correctly defined in the system.
  Ensure