How To Fix CRM_LOY_MA077 - Tier &1 does not belong to tier group &2

CRM_LOY_MA077 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 077

• Message text: Tier &1 does not belong to tier group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA077 - Tier &1 does not belong to tier group &2 ?

  The SAP error message CRM_LOY_MA077 indicates that there is a mismatch between a tier and its associated tier group in the context of loyalty management. This error typically arises when you are trying to assign a tier to a customer or a loyalty program, but the tier does not belong to the specified tier group.
  
  Cause:
  
  Incorrect Tier Assignment: The tier you are trying to assign does not belong to the tier group you are referencing.
  
  Configuration Issues: There may be a misconfiguration in the loyalty program settings or tier definitions.
  Data Integrity Issues: There could be inconsistencies in the data, such as changes made to tier definitions or group assignments that have not been properly updated.
  
  
  Solution:
  
  
  Verify Tier and Tier Group:
  
  Check the configuration of the tier and the tier group in the SAP system.
  Ensure that the tier you are trying to assign is indeed part of the specified tier group.
  
  
  
  Update Configuration:
  
  If the tier is