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Message type: E = Error
Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases
Message number: 165
Message text: Change the financing item to status "Lease"
Change process number &V2& (process &V1&) is not possible at item level
because the item does not have status <ZK>Lease</>. the problem
involves item number &V3& of document &V4&.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Set the item to status <ZK>Lease</> (by accepting the lease, for
example), and repeat the change process.
Error message extract from SAP system. Copyright SAP SE.
CRM_LEASING_CHANGE165
- Change the financing item to status "Lease" ?The SAP error message CRM_LEASING_CHANGE165 indicates that there is an issue with the status of a financing item in the context of leasing within the SAP Customer Relationship Management (CRM) module. Specifically, this error suggests that the financing item needs to be changed to the status "Lease" before proceeding with the operation you are attempting.
Cause:
The error typically arises due to one of the following reasons:
- Incorrect Status: The financing item is not in the correct status to perform the desired operation. It may be in a status that does not allow for changes or further processing.
- Incomplete Data: There may be missing or incomplete data related to the financing item that prevents it from being set to the "Lease" status.
- Business Logic: The business rules defined in the system may require that certain conditions be met before a financing item can be changed to the "Lease" status.
Solution:
To resolve this error, you can take the following steps:
Check Current Status: Review the current status of the financing item. You can do this by navigating to the relevant transaction or using the appropriate report in SAP CRM.
Change Status: If the financing item is not in the "Lease" status, you will need to change it. This can typically be done through the following steps:
- Navigate to the financing item in the system.
- Look for an option to change the status (this may be in a menu or as a button).
- Set the status to "Lease" and save your changes.
Review Data Completeness: Ensure that all required fields and data for the financing item are filled out correctly. This may include customer information, payment terms, and other relevant details.
Consult Documentation: If you are unsure about the status change process or the required data, refer to the SAP documentation or user manuals specific to your version of SAP CRM.
Check Customizations: If your organization has customized the SAP CRM system, check with your SAP administrator or development team to ensure that there are no custom rules or validations that are preventing the status change.
Error Logs: Review any error logs or messages that may provide additional context about why the status change is failing.
Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
By following these steps, you should be able to address the CRM_LEASING_CHANGE165 error and successfully change the financing item to the required "Lease" status.
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CRM_LEASING_CHANGE164
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