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Message type: E = Error
Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface
Message number: 041
Message text: Contract &1, item &2: sold-to party &3 does not have an R/3 cust. no.
The system could not determine the R/3 customer number for the business
partner specified for the "Sold-To Party" role, &V3&, in item &V2& of
contract &V1&. The R/3 customer number is required to update the SD
billing documents in R/3.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Make sure that CRM business partner &V3& is defined in the R/3 System
used for billing, &V4&.
Error message extract from SAP system. Copyright SAP SE.
CRM_LEAS_BILL_IF041
- Contract &1, item &2: sold-to party &3 does not have an R/3 cust. no. ?The SAP error message CRM_LEAS_BILL_IF041 indicates that there is an issue with the sold-to party in a contract or billing document. Specifically, it means that the sold-to party (customer) does not have a corresponding R/3 customer number in the system. This can occur in scenarios where the CRM system is integrated with an R/3 (or S/4HANA) system, and the customer data is not synchronized properly.
Cause:
- Missing R/3 Customer Number: The sold-to party (customer) in the CRM system does not have a corresponding customer number in the R/3 system.
- Data Synchronization Issues: There may be issues with the data transfer or synchronization between the CRM and R/3 systems, leading to missing or incomplete customer data.
- Incorrect Configuration: The configuration settings for customer master data may not be set up correctly, leading to discrepancies between the systems.
- Customer Not Created: The customer may not have been created in the R/3 system at all.
Solution:
- Check Customer Master Data: Verify that the sold-to party (customer) exists in the R/3 system. You can do this by checking the customer master data in the R/3 transaction (e.g., using transaction code
XD03
for display).- Create Customer in R/3: If the customer does not exist in the R/3 system, you will need to create it. This can be done using transaction code
XD01
(for creating a customer) or through the appropriate interface if you are using a middleware for data transfer.- Synchronize Data: If the customer exists but is not synchronized, you may need to run the relevant data synchronization jobs or programs to ensure that the customer data is consistent across both systems.
- Check Configuration: Review the configuration settings for customer data transfer between CRM and R/3. Ensure that the necessary settings for customer number assignment and data transfer are correctly configured.
- Consult Documentation: Refer to SAP documentation or notes related to CRM and R/3 integration for any specific instructions or troubleshooting steps.
Related Information:
XD01
, XD02
, XD03
, and any CRM-specific transactions for managing customer data.By following these steps, you should be able to resolve the error and ensure that the sold-to party has the necessary R/3 customer number.
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