How To Fix CRM_LEAS_BILL_IF041 - Contract &1, item &2: sold-to party &3 does not have an R/3 cust. no.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

  • Message number: 041

  • Message text: Contract &1, item &2: sold-to party &3 does not have an R/3 cust. no.

  • Show details Hide details
  • What causes this issue?

    The system could not determine the R/3 customer number for the business
    partner specified for the "Sold-To Party" role, &V3&, in item &V2& of
    contract &V1&. The R/3 customer number is required to update the SD
    billing documents in R/3.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Make sure that CRM business partner &V3& is defined in the R/3 System
    used for billing, &V4&.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEAS_BILL_IF041 - Contract &1, item &2: sold-to party &3 does not have an R/3 cust. no. ?

    The SAP error message CRM_LEAS_BILL_IF041 indicates that there is an issue with the sold-to party in a contract or billing document. Specifically, it means that the sold-to party (customer) does not have a corresponding R/3 customer number in the system. This can occur in scenarios where the CRM system is integrated with an R/3 (or S/4HANA) system, and the customer data is not synchronized properly.

    Cause:

    1. Missing R/3 Customer Number: The sold-to party (customer) in the CRM system does not have a corresponding customer number in the R/3 system.
    2. Data Synchronization Issues: There may be issues with the data transfer or synchronization between the CRM and R/3 systems, leading to missing or incomplete customer data.
    3. Incorrect Configuration: The configuration settings for customer master data may not be set up correctly, leading to discrepancies between the systems.
    4. Customer Not Created: The customer may not have been created in the R/3 system at all.

    Solution:

    1. Check Customer Master Data: Verify that the sold-to party (customer) exists in the R/3 system. You can do this by checking the customer master data in the R/3 transaction (e.g., using transaction code XD03 for display).
    2. Create Customer in R/3: If the customer does not exist in the R/3 system, you will need to create it. This can be done using transaction code XD01 (for creating a customer) or through the appropriate interface if you are using a middleware for data transfer.
    3. Synchronize Data: If the customer exists but is not synchronized, you may need to run the relevant data synchronization jobs or programs to ensure that the customer data is consistent across both systems.
    4. Check Configuration: Review the configuration settings for customer data transfer between CRM and R/3. Ensure that the necessary settings for customer number assignment and data transfer are correctly configured.
    5. Consult Documentation: Refer to SAP documentation or notes related to CRM and R/3 integration for any specific instructions or troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, and any CRM-specific transactions for managing customer data.
    • Integration Settings: Review the integration settings between CRM and R/3, including middleware configurations if applicable (e.g., SAP PI/PO).
    • SAP Notes: Check for any SAP Notes that may address known issues or provide additional guidance related to this error message.
    • User Authorizations: Ensure that you have the necessary authorizations to view and modify customer master data in both systems.

    By following these steps, you should be able to resolve the error and ensure that the sold-to party has the necessary R/3 customer number.

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