How To Fix CRM_LEAS_BILL_IF043 - Contract &1, item &2: ship-to party &3 does not have an R/3 cust. no.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 043

• Message text: Contract &1, item &2: ship-to party &3 does not have an R/3 cust. no.

What causes this issue?

The system could not determine the R/3 customer number for business
partner &V3&, who is specified in the function of "Ship-To Party" in
item &V2& of contract &V1&. The R/3 customer number is required to post
the SD billing documents in R/3.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that CRM business partner &V3& is already defined in the R/3
System used for billing, &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF043 - Contract &1, item &2: ship-to party &3 does not have an R/3 cust. no. ?

  The SAP error message CRM_LEAS_BILL_IF043 indicates that there is an issue with the ship-to party in a contract or billing document. Specifically, it means that the ship-to party (identified by the customer number) does not have a corresponding R/3 customer number in the system. This can occur in scenarios where the integration between SAP CRM and SAP R/3 (or S/4HANA) is not properly set up or when the customer data is incomplete or inconsistent.
  Cause:
  
  Missing R/3 Customer Number: The ship-to party is defined in the CRM system but does not have a corresponding customer number in the R/3 system.
  Data Synchronization Issues: There may be issues with the data transfer or synchronization between the CRM and R/3 systems, leading to missing or inconsistent data.
  Incorrect Configuration: The configuration settings for customer master data may not be set up correctly, leading to discrepancies.
  Master Data Maintenance: The ship-to party may not have been properly maintained in the system, or the customer master data may not have been created in R/3.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Verify that the ship-to party exists in the R/3 system and has a valid customer number.
  If the customer does not exist, create the customer master record in R/3.
  
  
  
  Data Synchronization:
  
  Ensure that the data synchronization between CRM and R/3 is functioning correctly. You may need to run the relevant data transfer programs or check the middleware (like SAP PI/PO) for any errors.
  
  
  
  Maintain Ship-to Party:
  
  In the CRM system, check the details of the ship-to party (transaction code: BP) and ensure that all required fields are filled out correctly.
  If necessary, update the ship-to party information to include the correct R/3 customer number.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to customer master data in both CRM and R/3 to ensure they are aligned.
  Check the settings for the integration between CRM and R/3 to ensure that customer data is being transferred correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP (Business Partner) in CRM to check and maintain customer data.
  Integration Settings: Review the integration settings in transaction SPRO under the relevant sections for CRM and R/3.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message CRM_LEAS_BILL_IF043 and ensure that the ship-to party is correctly set up in both the CRM and R/3 systems.