How To Fix CRM_LEAS_BILL_IF042 - Contract &1, item &2: could not determine ship-to party


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

  • Message number: 042

  • Message text: Contract &1, item &2: could not determine ship-to party

  • Show details Hide details
  • What causes this issue?

    The system could not find a business partner for the function "Ship-To
    Party" for item &V2& of contract &V1&. The GUID used to determine the
    business partner is &V3&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the specifed contract and contract item.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEAS_BILL_IF042 - Contract &1, item &2: could not determine ship-to party ?

    The SAP error message CRM_LEAS_BILL_IF042 indicates that the system is unable to determine the ship-to party for a specific contract and item. This error typically arises in the context of billing or contract management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing or rental contracts.

    Causes:

    1. Missing Ship-to Party Information: The contract or item may not have a defined ship-to party in the system.
    2. Incorrect Configuration: The configuration settings for the contract or item may not be set up correctly, leading to the inability to determine the ship-to party.
    3. Data Inconsistencies: There may be inconsistencies or missing data in the master data records (e.g., customer master data).
    4. Contract Status: The contract may be in a status that does not allow for the determination of the ship-to party.
    5. Custom Logic: If there are custom enhancements or logic implemented in the system, they may interfere with the standard determination process.

    Solutions:

    1. Check Contract and Item Details:

      • Verify that the contract and item in question have a valid ship-to party assigned. You can do this by navigating to the contract details in the SAP CRM system.
    2. Review Customer Master Data:

      • Ensure that the customer master data for the relevant business partner is complete and correctly maintained, including the ship-to party information.
    3. Configuration Settings:

      • Review the configuration settings related to contract management and billing in the SAP system. Ensure that the settings for determining the ship-to party are correctly configured.
    4. Contract Status:

      • Check the status of the contract. If the contract is not in a valid status for processing, you may need to change its status or complete any required actions.
    5. Debugging Custom Logic:

      • If there are custom enhancements or user exits that affect the determination of the ship-to party, review the code to ensure it is functioning as intended.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to this specific error message for additional insights or known issues.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage contracts, or BP to manage business partner data.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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