How To Fix CRM_LEAS_BILL_IF040 - Contract &1, item &2: could not determine sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 040

• Message text: Contract &1, item &2: could not determine sold-to party

What causes this issue?

The system could not find a businses partner for function "Sold-TO
Party" for item &V2& of contract &V1&. The GUID used to determine the
business partner is &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the specified contract and contract item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF040 - Contract &1, item &2: could not determine sold-to party ?

  The SAP error message "CRM_LEAS_BILL_IF040 Contract &1, item &2: could not determine sold-to party" typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing or billing processes. This error indicates that the system is unable to identify the sold-to party (the customer who is purchasing the goods or services) for a specific contract and item.
  Causes:
  
  
  Missing or Incorrect Data: The sold-to party may not be defined in the contract or may be incorrectly specified. This can happen if the contract was created without specifying the sold-to party or if the data was changed after the contract was created.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data related to the sold-to party, such as missing customer records or incorrect relationships between the customer and the contract.
  
  
  Configuration Issues: There could be issues with the configuration settings in the CRM system that prevent the system from determining the sold-to party correctly.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the sold-to party information.
  
  
  Solutions:
  
  
  Check Contract Data: Review the contract (with the specified contract number &1) and ensure that the sold-to party is correctly defined. You can do this by navigating to the contract in the CRM system and checking the relevant fields.
  
  
  Verify Customer Master Data: Ensure that the sold-to party exists in the customer master data and that all necessary information is complete and accurate. Check for any missing or incorrect entries.
  
  
  Review Configuration Settings: If you have access to the configuration settings, review the settings related to contract management and customer determination to ensure they are set up correctly.
  
  
  Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the sold-to party information. This may require coordination with your SAP security team.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the determination of the sold-to party is failing.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage contracts or BP to manage business partner data.
  SAP Documentation: Refer to the official SAP documentation for CRM and contract management for more detailed information on how sold-to parties are determined and managed.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.