How To Fix CRM_LEAS_BILL_IF031 - Contract &1, item &2; no billing; tax base amount is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 031

• Message text: Contract &1, item &2; no billing; tax base amount is zero

What causes this issue?

Billing request item &V2& in contract &V1& will not be passed on to the
R/3 SD billing interface, because the conditions for this item do not
allow the calculation of a base sales tax amount other than zero. While
it is possible to generate a corresponding billing document under these
conditions in R/3 SD, the billing document could not be posted in
accounting due to the missing base sales tax amount.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The billing report determines the base sales tax amount, which is
transferred to the R/3 SD billing interface, in the following manner:
Determination of the condition from the BRI, whose condition function
is 4601. This condition is interpreted as the original base sales tax
amount.
Determination of the condition from the BRI whose condition function is
4607.
If the original base sales tax amount is zero, this condition is
assigned to the value of the condition determined in step 2
(prerequisite: the condition from step 2 exists and is not equal to
zero).
If the value of the condition with the original base sales tax amount
still equals zero, the error message described here is triggered.
Therefore, check the conditions of BRI &V2& in contract &V1&:
Are the conditions listed above present?
If so, which values do they have?
If the conditions equal zero or do not exist, check the underlying
Customizing settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF031 - Contract &1, item &2; no billing; tax base amount is zero ?

  The SAP error message "CRM_LEAS_BILL_IF031 Contract &1, item &2; no billing; tax base amount is zero" typically occurs in the context of billing processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing contracts. This error indicates that the system has identified a contract item for which the tax base amount is zero, leading to the inability to generate a billing document.
  Cause:
  
  
  Zero Tax Base Amount: The primary cause of this error is that the tax base amount for the specified contract item is zero. This can happen due to various reasons, such as:
  
  No services or products have been delivered or invoiced.
  Incorrect configuration of the pricing procedure.
  Missing or incorrect data in the contract or item details.
  The item may not have any relevant billing data associated with it.
  
  
  
  Contract Configuration Issues: There may be issues with how the contract or item is configured, including missing tax information or incorrect settings.
  
  
  Billing Plan Issues: If the billing plan is not set up correctly, it may lead to situations where no amounts are calculated for billing.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract and Item Details:
  
  Review the contract (with number &1) and the specific item (with number &2) to ensure that all necessary data is correctly entered.
  Ensure that the item has a valid pricing condition that results in a non-zero tax base amount.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the contract item. Ensure that it is correctly configured to calculate the tax base amount.
  Verify that all necessary condition types are included in the pricing procedure.
  
  
  
  Billing Plan Verification:
  
  If applicable, check the billing plan associated with the contract item to ensure it is set up correctly and that it includes relevant billing dates and amounts.
  
  
  
  Data Consistency:
  
  Ensure that all related master data (such as customer master, material master, etc.) is consistent and correctly maintained.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and potential configuration settings that may need adjustment.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the billing process to identify where the tax base amount is being calculated and why it is resulting in zero.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_ORDER to view and manage contracts, or VF01 for billing document creation.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to allow for successful billing.