How To Fix CRM_LEAD_H403 - Lead priority &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 403

• Message text: Lead priority &1 does not exist

What causes this issue?

You entered the value &V1& as
<DS:GLOS.6F31CBCA3712D51188020090273D34CB>lead priority</>, but this is
not one of the possible values defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the appropriate values for lead priorities in
<DS:SIMG.CRM_LEAD_PRIORITYI>Customizing</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H403 - Lead priority &1 does not exist ?

  The SAP error message "CRM_LEAD_H403 Lead priority &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a lead and specifies a lead priority that is not defined in the system.
  Cause:
  The error is caused by the following reasons:
  
  Undefined Lead Priority: The lead priority value entered does not exist in the system. This could be due to a typo, or the priority may not have been set up in the system.
  Configuration Issues: The lead priority settings may not have been properly configured in the system.
  Data Migration Issues: If data was migrated from another system, the lead priorities may not have been correctly imported.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Lead Priorities:
  
  Navigate to the configuration settings for lead priorities in SAP CRM.
  Use transaction code SPRO to access the configuration menu.
  Follow the path: Customer Relationship Management -> Master Data -> Lead Management -> Define Lead Priorities.
  Verify if the lead priority you are trying to use exists in the system.
  
  
  
  Create or Modify Lead Priority:
  
  If the lead priority does not exist, you can create a new lead priority by following the same path in the configuration menu.
  Ensure that you define the priority with the correct attributes and save your changes.
  
  
  
  Correct the Input:
  
  If the lead priority exists but was entered incorrectly, correct the input in the lead creation or modification screen.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify lead priorities.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for additional context on lead priorities and their configuration.
  
  
  
  Testing:
  
  After making changes, test the lead creation or modification process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing leads and opportunities.
  SAP Notes: Check SAP Notes for any known issues or patches related to lead priorities.
  User Training: Ensure that users are trained on how to correctly enter lead priorities and understand the importance of using predefined values.
  
  By following these steps, you should be able to resolve the "CRM_LEAD_H403 Lead priority &1 does not exist" error and successfully manage lead priorities in SAP CRM.