How To Fix CRM_LEAD_H402 - Description missing for lead origin &1

CRM_LEAD_H402 - Overview

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 402

• Message text: Description missing for lead origin &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H402 - Description missing for lead origin &1 ?

  The SAP error message "CRM_LEAD_H402: Description missing for lead origin &1" typically occurs in the SAP Customer Relationship Management (CRM) module when a lead is created or processed, and the system cannot find a description for the specified lead origin. The lead origin is a key attribute that indicates where the lead came from (e.g., a marketing campaign, a referral, etc.).
  
  Cause:
  
  Missing Description: The primary cause of this error is that the description for the specified lead origin is not maintained in the system. This could happen if the lead origin was recently created and the corresponding description was not set up.
  
  Configuration Issues: There may be issues with the configuration of lead origins in the CRM system, leading to missing or incorrect entries.
  Data Inconsistency: There could be inconsistencies in the data, such as the lead origin being deleted or not properly linked to a description.
  
  
  Solution:
  
  
  Maintain Lead Origin Descriptions:
  
  Go to the configuration