How To Fix CRM_LEAD_H404 - No description exists for lead priority &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

  • Message number: 404

  • Message text: No description exists for lead priority &1

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message CRM_LEAD_H404 - No description exists for lead priority &1 ?

    The SAP error message "CRM_LEAD_H404 No description exists for lead priority &1" typically occurs in the SAP Customer Relationship Management (CRM) module when a lead is being created or modified, and the system cannot find a description for the specified lead priority.

    Cause:

    1. Missing Description: The lead priority value being used does not have a corresponding description in the system. This can happen if the priority was customized or if the necessary configuration was not completed.
    2. Incorrect Configuration: The lead priority might not be properly configured in the system, or it may have been deleted or not maintained correctly.
    3. Data Entry Error: There may be a typo or incorrect value being entered for the lead priority.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for lead priorities in the SAP CRM system. This can typically be found in the customizing settings under SPRO -> Customer Relationship Management -> Marketing -> Lead Management -> Define Lead Priorities.
      • Ensure that all lead priorities are defined correctly and that each priority has a corresponding description.
    2. Maintain Descriptions:

      • If a lead priority is missing a description, you can add it by selecting the relevant priority and entering the necessary description.
    3. Verify Data Entry:

      • Double-check the lead priority value being entered. Ensure that it matches one of the defined priorities in the system.
    4. Transport Requests:

      • If changes were made in a development environment, ensure that the transport requests have been moved to the production environment correctly.
    5. Consult Documentation:

      • Review any relevant documentation or notes related to lead priorities in SAP CRM to ensure compliance with best practices.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage leads.
    • SAP Notes: Check SAP Notes for any known issues or patches related to lead priorities.
    • User Roles: Ensure that the user has the necessary permissions to view and modify lead priorities.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.

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