How To Fix CRM_LEAD_H405 - Lead group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 405

• Message text: Lead group &1 does not exist

What causes this issue?

The value (&V1&) you have specified as
<DS:GLOS.74D928B8BD0BD511BCBC0800060D9C68>lead group</> is not defined
in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In <DS:SIMG.CRM_LEAD_GROUPI>Customizing</>, specify this value as one
of the possible values for a lead group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H405 - Lead group &1 does not exist ?

  The SAP error message CRM_LEAD_H405 indicates that the lead group specified in the system does not exist. This error typically occurs when you are trying to create or process a lead in the SAP CRM system, and the system cannot find the lead group that has been referenced.
  Cause:
  
  Non-Existent Lead Group: The lead group you are trying to use has not been defined in the system.
  Incorrect Configuration: The lead group may have been deleted or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the lead group.
  Data Entry Error: There may be a typo or incorrect entry in the lead group field.
  
  Solution:
  
  
  Check Lead Group Configuration:
  
  Go to the configuration settings in SAP CRM and verify if the lead group exists.
  You can check this in the customizing settings under CRM > Master Data > Lead Management > Define Lead Groups.
  
  
  
  Create or Modify Lead Group:
  
  If the lead group does not exist, you may need to create it. Ensure that you have the necessary permissions to do so.
  If it exists but is not configured correctly, you may need to modify it.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the lead group. This can be checked in the user roles and profiles.
  
  
  
  Correct Data Entry:
  
  Double-check the lead group entry for any typos or incorrect values. Ensure that the lead group ID is entered correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on lead groups and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the configuration settings or CRMD_ORDER to manage leads.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_LEAD_H405 error and successfully work with lead groups in your SAP CRM system.