How To Fix CRM_LEAD_H407 - Lead qualification level &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 407

• Message text: Lead qualification level &1 does not exist

What causes this issue?

You specified a value (&V1&) as
<DS:GLOS.95D928B8BD0BD511BCBC0800060D9C68>lead qualification level</>
which is not maintained in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In <DS:SIMG.CRM_LEAD_QUALIFYI>Customizing</>, specify this value as one
of the possible values for a qualification level.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H407 - Lead qualification level &1 does not exist ?

  The SAP error message "CRM_LEAD_H407 Lead qualification level &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specified lead qualification level. This can happen for several reasons, including configuration issues or missing entries in the relevant tables.
  Cause:
  
  Missing Configuration: The lead qualification level you are trying to use has not been defined in the system.
  Incorrect Entry: The lead qualification level might have been entered incorrectly, leading to a mismatch.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or activated properly.
  Authorization Issues: The user may not have the necessary authorizations to access the lead qualification levels.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM.
  Navigate to the path where lead qualification levels are defined (usually under "Sales Order Management" or "Lead Management").
  Ensure that the lead qualification level you are trying to use is defined and active.
  
  
  
  Verify Entry:
  
  Double-check the entry for the lead qualification level in your transaction or program.
  Ensure that it matches exactly with the defined levels in the configuration.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs to ensure that the lead qualification levels were included.
  If necessary, re-transport the configuration or manually create the missing entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use lead qualification levels.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on lead qualification levels and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRMD_ORDER for lead management.
  Tables: The relevant tables for lead qualification levels may include CRMD_ORDER and CRMD_LEAD.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_LEAD_H407 Lead qualification level &1 does not exist" error message.