How To Fix CRM_LEAD_H401 - Lead origin &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 401

• Message text: Lead origin &1 does not exist

What causes this issue?

You entered the value &V1& as
<DS:GLOS.067D5C64BE0BD511BCBC0800060D9C68>lead origin</>, but this
value is not defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In <DS:SIMG.CRM_LEAD_ORIGINI>Customizing</>, enter the relevant value
for the lead origin.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H401 - Lead origin &1 does not exist ?

  The SAP error message "CRM_LEAD_H401 Lead origin &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or process a lead, and the specified lead origin (a classification that indicates where the lead came from) does not exist in the system.
  Cause:
  
  Missing Configuration: The lead origin you are trying to use has not been defined in the system. This could be due to a configuration oversight or because the lead origin was deleted or not properly set up.
  Incorrect Input: The lead origin code you entered may be incorrect or misspelled.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access certain lead origins.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM to verify if the lead origin exists.
  You can check this in the customizing settings under CRM > Master Data > Lead > Define Lead Origin.
  If the lead origin does not exist, you will need to create it.
  
  
  
  Create a New Lead Origin:
  
  If the lead origin is missing, you can create a new one by following these steps:
  
  Navigate to the customizing transaction (SPRO).
  Go to CRM > Master Data > Lead > Define Lead Origin.
  Create a new entry with the required details.
  
  
  
  
  
  Verify Input:
  
  Double-check the lead origin code you are entering to ensure it is correct and matches the existing entries in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the lead origin. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  If you are unsure about the lead origins that should be available, consult your organization's documentation or reach out to your SAP administrator for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration and CRMD_ORDER for lead management.
  SAP Notes: Check SAP Notes for any known issues or updates related to lead origins in your version of SAP CRM.
  User Training: Ensure that users are trained on how to correctly enter lead origins and understand the importance of this field in lead management.
  
  By following these steps, you should be able to resolve the error message and successfully manage leads in your SAP CRM system.