How To Fix CRM_KNOWLEDGE_ART011 - No. of results is less than max. no. specified due to duplicate filtering

CRM_KNOWLEDGE_ART011 - Overview

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 011

• Message text: No. of results is less than max. no. specified due to duplicate filtering

What causes this issue?

The maximum number of results was reached; however since duplicates were
filtered out, the results number displayed is less than the maximum
requested.
Duplicate results are the result of:
Multiple languages being maintained for a knowledge article
Documents attached to knowledge articles
Duplicate attributes being maintained for knowledge articles (due to
Customizing).

System Response

How to fix this error?

If you are not satisfied with the number of responses, increase the
maximum number of results setting in the search form.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_KNOWLEDGE_ART011 - Details

• The SAP error message CRM_KNOWLEDGE_ART011 indicates that the number of results returned from a query is less than the maximum number specified because of duplicate filtering. This typically occurs in the context of SAP CRM Knowledge Management, where the system is designed to filter out duplicate entries to provide a cleaner and more relevant set of results.
  
  Cause:
  
  Duplicate Entries: The system has identified that there are multiple entries that are essentially the same or very similar, and it is filtering these out to avoid redundancy in the results.
  Query Parameters: The parameters set for the query may be too broad, leading to a larger number of potential duplicates.
  Data Quality Issues: There may be underlying data quality issues in the knowledge base, where similar articles or entries have been created without proper differentiation.
  
  
  Solution:
  
  Adjust Query Parameters: Review and adjust the parameters of your search query to be more specific. This can help reduce the