How To Fix CRM_KNOWLEDGE_ART013 - User status &1 is not valid for knowledge article

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 013

• Message text: User status &1 is not valid for knowledge article

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KNOWLEDGE_ART013 - User status &1 is not valid for knowledge article ?

  The SAP error message CRM_KNOWLEDGE_ART013 indicates that the user status specified for a knowledge article is not valid. This error typically arises when trying to perform an action on a knowledge article that is not allowed due to its current status.
  Cause:
  
  Invalid User Status: The user status you are trying to set or use is not defined for the knowledge article in the system.
  Configuration Issues: The status profile for knowledge articles may not be correctly configured, or the status you are trying to use may not be assigned to the knowledge article type.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the knowledge article.
  
  Solution:
  
  Check User Status: Verify the user status you are trying to use. Ensure that it is a valid status defined in the system for the specific knowledge article type.
  Review Status Profile: Go to the configuration settings for knowledge management in SAP and check the status profile assigned to the knowledge article. Ensure that the status you are trying to use is included in the profile.
  
  You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings under Customer Relationship Management > Knowledge Management > Define Status Profile.
  
  
  Update Status: If the status is not valid, you may need to either change the status to a valid one or update the status profile to include the desired status.
  Authorization Check: Ensure that the user has the necessary authorizations to change the status of the knowledge article. This can be checked in the user roles and authorizations assigned to the user.
  Consult Documentation: If you are unsure about the status profiles or how to configure them, refer to the SAP documentation or consult with your SAP administrator.
  
  Related Information:
  
  Knowledge Management in SAP: Understanding how knowledge articles are managed in SAP CRM can help in troubleshooting issues related to statuses.
  User Status Management: Familiarize yourself with how user statuses are defined and managed in SAP, including the implications of different statuses on the lifecycle of knowledge articles.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the knowledge article can be processed correctly.