How To Fix CRM_KNOWLEDGE_ART012 - Status profile &1 is not valid for knowledge article

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 012

• Message text: Status profile &1 is not valid for knowledge article

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KNOWLEDGE_ART012 - Status profile &1 is not valid for knowledge article ?

  The SAP error message CRM_KNOWLEDGE_ART012 indicates that the status profile specified for a knowledge article is not valid. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with knowledge management functionalities.
  Cause:
  
  Invalid Status Profile: The status profile assigned to the knowledge article does not exist or is not correctly configured in the system.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the status profile.
  Configuration Issues: The status profile may not be properly assigned to the knowledge article type in the system configuration.
  Incorrect Article Type: The knowledge article type may not be linked to the status profile in the system.
  
  Solution:
  
  
  Check Status Profile Configuration:
  
  Go to the configuration settings in SAP and verify that the status profile exists and is correctly defined.
  Ensure that the status profile is assigned to the correct knowledge article type.
  
  
  
  Verify Article Type:
  
  Check if the knowledge article type you are using is correctly linked to the status profile in the system.
  You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the knowledge article and its status profile.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Create or Modify Status Profile:
  
  If the status profile does not exist, you may need to create a new one or modify an existing one to ensure it meets the requirements for the knowledge article.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation or modification of the knowledge article again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on knowledge management and status profiles in CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.