How To Fix CRM_KNOWLEDGE_ART006 - Text type is not valid for knowledge article

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 006

• Message text: Text type is not valid for knowledge article

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KNOWLEDGE_ART006 - Text type is not valid for knowledge article ?

  The SAP error message CRM_KNOWLEDGE_ART006 indicates that the text type specified for a knowledge article is not valid. This error typically arises when there is an attempt to create or modify a knowledge article in SAP CRM (Customer Relationship Management) and the text type being used does not meet the system's requirements or is not recognized.
  Cause:
  
  Invalid Text Type: The text type specified in the knowledge article does not exist in the system or is not configured correctly.
  Configuration Issues: The text types may not be properly defined in the system settings for knowledge management.
  Missing Authorizations: The user may not have the necessary authorizations to use certain text types.
  Data Entry Error: There may be a typographical error in the text type field.
  
  Solution:
  
  
  Check Text Type Configuration:
  
  Go to the configuration settings in SAP and verify that the text types for knowledge articles are correctly defined.
  Ensure that the text type you are trying to use is available and active.
  
  
  
  Use Valid Text Types:
  
  Refer to the documentation or configuration settings to find out which text types are valid for knowledge articles.
  Use one of the predefined text types that are recognized by the system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or modify knowledge articles with the specified text type.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Correct Data Entry:
  
  Double-check the input for any typographical errors in the text type field.
  Make sure that the text type is entered correctly according to the system's requirements.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, try to create or modify the knowledge article again to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Knowledge Management: Understanding how knowledge articles are structured and the role of text types within the SAP CRM system can help in troubleshooting similar issues.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for knowledge management to understand the requirements and configurations related to text types.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.