How To Fix CRM_KNOWLEDGE_ART005 - Text determination procedure is not valid for knowledge article

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 005

• Message text: Text determination procedure is not valid for knowledge article

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KNOWLEDGE_ART005 - Text determination procedure is not valid for knowledge article ?

  The SAP error message CRM_KNOWLEDGE_ART005 indicates that the text determination procedure being used for a knowledge article is not valid. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with knowledge articles in the Knowledge Management module.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Configuration: The text determination procedure assigned to the knowledge article type may not be properly configured or may not exist.
  Missing Assignment: The knowledge article type may not have a valid text determination procedure assigned to it in the system.
  Inconsistent Data: There may be inconsistencies in the data or settings related to the knowledge article type or text determination procedure.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Text Determination Procedure:
  
  Go to the configuration settings for knowledge articles in the SAP system.
  Verify that the text determination procedure is correctly defined and assigned to the relevant knowledge article type.
  
  
  
  Assign a Valid Procedure:
  
  If the text determination procedure is missing or invalid, assign a valid text determination procedure to the knowledge article type.
  This can typically be done in the customizing settings under the path: 
  
  SPRO -> Customer Relationship Management -> Basic Functions -> Text Management -> Define Text Determination Procedures.
  
  
  
  
  
  Review Knowledge Article Type:
  
  Ensure that the knowledge article type you are working with is correctly set up and that it is linked to the appropriate text determination procedure.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as sometimes bugs in earlier versions can lead to such errors.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation for more detailed information on configuring text determination procedures and knowledge articles.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation or modification of a knowledge article to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for relevant notes in the SAP Support Portal.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM and Knowledge Management for a deeper understanding of text determination procedures.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_KNOWLEDGE_ART005 error message.