How To Fix CRM_IU_IC_SI_MSG062 - All contract items must belong to the same order header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 062

• Message text: All contract items must belong to the same order header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG062 - All contract items must belong to the same order header ?

  The SAP error message CRM_IU_IC_SI_MSG062 indicates that all contract items in a transaction must belong to the same order header. This error typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with service contracts or sales orders.
  Cause:
  The error arises when you attempt to create or modify a contract that includes items from different order headers. In SAP, each contract item is linked to a specific order header, and the system enforces that all items in a contract must originate from the same order to maintain data integrity and consistency.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Items: Review the items you are trying to include in the contract. Ensure that all items are associated with the same order header.
  
  
  Modify the Selection: If you find that the items belong to different order headers, you will need to either:
  
  Remove the items that belong to different orders from the contract.
  Create separate contracts for items that belong to different order headers.
  
  
  
  Review Order Header: If you believe that the items should belong to the same order, verify the order headers associated with each item. You may need to check the order details in the system to confirm their relationships.
  
  
  Consult Documentation: If you are unsure about the relationships between the items and order headers, refer to the SAP documentation or consult with your SAP administrator for guidance on how to manage contracts and orders.
  
  
  Testing: After making the necessary adjustments, try to create or modify the contract again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing orders and contracts.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Roles and Permissions: Ensure that you have the appropriate permissions to create or modify contracts in the system, as restrictions may also lead to errors.
  Training and Documentation: Consider training sessions or reviewing documentation on contract management in SAP CRM to better understand the relationships between contracts and orders.
  
  By following these steps, you should be able to resolve the error and successfully manage your contracts within SAP CRM.