How To Fix CRM_IU_IC_SI_MSG060 - Unable to save switch document with incomplete status

CRM_IU_IC_SI_MSG060 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 060

• Message text: Unable to save switch document with incomplete status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG060 - Unable to save switch document with incomplete status ?

  The SAP error message CRM_IU_IC_SI_MSG060 indicates that there is an issue with saving a switch document due to its incomplete status. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with interaction center (IC) functionalities.
  
  Cause:
  The error usually occurs due to one or more of the following reasons:
  
  Incomplete Data: The switch document may have missing mandatory fields or data that is required for it to be saved successfully.
  Status Issues: The document might be in a status that does not allow it to be saved. For example, it could be in a draft or incomplete state.
  
  Configuration Issues: There may be configuration settings in the CRM system that are not properly set up, leading to the inability to save the document.
  Business Rules: Certain business rules or validations may be preventing the document from being saved in its current state.
  
  
  Solution:
  To resolve the error, you can take the following