How To Fix CRM_IU_IC_SI_MSG061 - Created By works only with status Incomplete or Contains Error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 061

• Message text: Created By works only with status Incomplete or Contains Error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG061 - Created By works only with status Incomplete or Contains Error ?

  The SAP error message CRM_IU_IC_SI_MSG061 indicates that the "Created By" field can only be populated when the status of the transaction is either "Incomplete" or "Contains Error." This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to save or process a transaction that does not meet the required status conditions.
  Cause:
  
  Transaction Status: The transaction you are trying to process has a status that is not "Incomplete" or "Contains Error." This means that the system is preventing you from making changes to the "Created By" field because the transaction is in a finalized state.
  Business Logic: The business logic defined in the SAP system restricts modifications to certain fields based on the status of the transaction to maintain data integrity.
  
  Solution:
  
  Check Transaction Status: Review the status of the transaction you are working on. If it is not "Incomplete" or "Contains Error," you will need to change the status to one of these before you can modify the "Created By" field.
  Edit Transaction: If the transaction is in a completed state, you may need to revert it to an incomplete state or create a new transaction if changes are necessary.
  Error Handling: If the transaction is in an error state, resolve the underlying issues causing the error before attempting to modify the "Created By" field.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for handling transaction statuses and field modifications.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for known issues.
  User Permissions: Ensure that you have the necessary permissions to modify the transaction. Sometimes, user roles can restrict access to certain fields based on the transaction status.
  Transaction Types: Different transaction types in SAP CRM may have different rules regarding field modifications. Make sure you are aware of the specific rules for the transaction type you are working with.
  Testing: If you are in a development or testing environment, try replicating the issue with different transaction statuses to better understand the conditions that trigger this error.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.