How To Fix CRM_IU_IC_MD021 - No attributes have been defined for search query &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 021

• Message text: No attributes have been defined for search query &1

What causes this issue?

You have not defined any attributes for the search query.

System Response

The system cannot determine whether to search for the fields in SAP CRM
or SAP Utilities.

How to fix this error?

Define attributes for the search query in table CRMC_IU_QUERY_C
(Interpret Search Fields (Customizing)).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD021 - No attributes have been defined for search query &1 ?

  The SAP error message CRM_IU_IC_MD021 indicates that no attributes have been defined for the search query specified in the message. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Interaction Center (IC) or when performing searches in the CRM system.
  Cause:
  The error can be caused by several factors:
  
  Missing Configuration: The search query may not have been properly configured in the system. This includes not defining the necessary attributes that should be included in the search.
  Incorrect Query Definition: The search query being executed may not be correctly defined or may reference attributes that do not exist or are not active.
  Authorization Issues: The user may not have the necessary authorizations to access the attributes defined for the search query.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the search index.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Search Query Configuration:
  
  Go to the configuration settings for the search query in the CRM system.
  Ensure that the query has attributes defined. You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings for the search query.
  
  
  
  Define Attributes:
  
  If no attributes are defined, you will need to define them. This can typically be done in the customizing settings where you can specify which fields should be included in the search.
  
  
  
  Review Query Definition:
  
  Verify that the search query is correctly defined and that it references valid attributes. Make sure that the attributes are active and available for use.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the search has the necessary authorizations to access the attributes defined in the search query.
  
  
  
  Technical Checks:
  
  If the above steps do not resolve the issue, check for any technical problems. This may include checking the database for integrity issues or ensuring that the search index is properly built and up to date.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SE80 for development-related tasks.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Forums: Consider visiting SAP community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_IU_IC_MD021 error message in your SAP system.