How To Fix CRM_IU_IC_MD023 - Only key field &1 has been transferred to query &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 023

• Message text: Only key field &1 has been transferred to query &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD023 - Only key field &1 has been transferred to query &2 ?

  The SAP error message CRM_IU_IC_MD023 indicates that only the key field (usually a unique identifier) has been transferred to a query, and no other fields have been provided. This can occur in various scenarios, particularly when working with the SAP CRM (Customer Relationship Management) module, especially in the context of Interaction Center (IC) or when dealing with queries in the system.
  Cause:
  
  Incomplete Data Transfer: The error typically arises when a query is executed with insufficient data. Only the key field is being passed, which is not enough for the query to return meaningful results.
  Configuration Issues: There may be issues with the configuration of the query or the data model that restricts the fields being transferred.
  User Input: The user may not have provided all the necessary input fields required for the query to execute properly.
  
  Solution:
  
  Check Input Fields: Ensure that all required fields for the query are being populated. Review the input parameters and make sure that additional fields beyond the key field are included.
  Review Query Configuration: If you have access to the query configuration, check to see if it is set up correctly. Ensure that the query is designed to accept and process the necessary fields.
  Debugging: If you have the technical capability, you can debug the process to see what data is being passed to the query and identify any missing fields.
  Consult Documentation: Refer to SAP documentation or help resources for the specific query you are working with to understand the required fields and parameters.
  User Training: If the issue is related to user input, consider providing training or guidelines to users on how to properly fill out the query fields.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SE37 (Function Module).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.