How To Fix CRM_IU_IC_MD022 - No key attributes have been defined for search query &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 022

• Message text: No key attributes have been defined for search query &1

What causes this issue?

You have not defined any key attributes for the search query.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define key attributes for the search query in table CRMC_IU_QUERY_C
(Interpret Search Fields (Customizing)).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD022 - No key attributes have been defined for search query &1 ?

  The SAP error message CRM_IU_IC_MD022 indicates that no key attributes have been defined for the search query specified in the message. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC) or when executing a search query that requires specific key attributes to function properly.
  Cause:
  
  Missing Key Attributes: The search query you are trying to execute does not have any key attributes defined. Key attributes are essential for the system to identify and retrieve the relevant data.
  Configuration Issues: There may be a configuration issue in the CRM system where the search query is not properly set up to include key attributes.
  Data Model Issues: The underlying data model may not have the necessary attributes defined or activated for the search query.
  
  Solution:
  
  
  Define Key Attributes:
  
  Go to the configuration settings for the search query in the CRM system.
  Ensure that key attributes are defined for the search query. This can typically be done in the customizing settings under the relevant area (e.g., Interaction Center).
  You may need to consult with your SAP administrator or a functional consultant to ensure that the correct attributes are set.
  
  
  
  Check Search Query Configuration:
  
  Review the configuration of the search query to ensure that it is set up correctly.
  Make sure that the search query is linked to the appropriate data model and that the necessary fields are included.
  
  
  
  Test with Different Queries:
  
  If possible, try executing other search queries that are known to work to determine if the issue is specific to the query you are using.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up search queries and defining key attributes.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the search query to identify where the issue arises.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Ensure that users involved in configuring search queries are adequately trained and have access to the necessary documentation.
  
  By following these steps, you should be able to resolve the error message CRM_IU_IC_MD022 and successfully execute your search query in the SAP CRM system.