How To Fix CRM_IU_IC_MD020 - Maintain either the last name or the name of an organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 020

• Message text: Maintain either the last name or the name of an organization

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_IU_IC_MD020 - Maintain either the last name or the name of an organization ?

  The SAP error message CRM_IU_IC_MD020 indicates that when creating or updating a business partner (BP) in the SAP Customer Relationship Management (CRM) system, you must provide either a last name for an individual or the name of an organization. This error typically occurs in scenarios where the system expects one of these fields to be filled out, but neither is provided.
  Cause:
  
  Missing Data: The most common cause of this error is that both the last name and the organization name fields are left blank when trying to create or update a business partner.
  Incorrect Configuration: There may be configuration settings in the system that enforce the requirement for either a last name or an organization name.
  Data Entry Error: Users may inadvertently skip these fields during data entry.
  
  Solution:
  To resolve this error, you should ensure that at least one of the required fields is filled out:
  
  
  For Individual Business Partners:
  
  Ensure that the Last Name field is populated.
  If applicable, also fill in other relevant fields such as first name, title, etc.
  
  
  
  For Organization Business Partners:
  
  Ensure that the Organization Name field is populated.
  You may also want to fill in additional fields like the address, contact details, etc.
  
  
  
  Validation: Before saving the business partner data, validate the input to ensure that at least one of the required fields is filled.
  
  
  User Training: If this error occurs frequently, consider providing training to users on the importance of filling out these fields correctly.
  
  
  System Configuration: If necessary, review the configuration settings in the SAP system to ensure that the requirements for business partner creation are set correctly.
  
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that a business partner can have in SAP CRM, as this may affect which fields are required.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management, such as BP (Business Partner) for creating or editing business partners.
  
  By ensuring that either the last name or the organization name is provided, you should be able to resolve the CRM_IU_IC_MD020 error and successfully create or update the business partner in SAP CRM.