How To Fix CRM_IU_IC_MD019 - Contact person &1 has not been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 019

• Message text: Contact person &1 has not been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD019 - Contact person &1 has not been saved ?

  The SAP error message CRM_IU_IC_MD019, which states "Contact person &1 has not been saved," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving a contact person in a business transaction, such as a sales order or service request. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Required Fields: The contact person may not have all the required fields filled out, such as name, address, or other mandatory information.
  Data Inconsistencies: There may be inconsistencies in the data entered for the contact person, such as invalid characters or formats.
  Authorization Issues: The user may not have the necessary authorizations to create or modify contact persons in the system.
  Business Rules: Certain business rules or validations may prevent the saving of the contact person, such as restrictions based on the status of the business transaction.
  Technical Issues: There could be technical issues, such as problems with the database or system configuration.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for the contact person are filled out correctly. Review the configuration to identify which fields are required.
  Validate Data: Check for any invalid data entries or formats. Ensure that the data complies with the expected formats (e.g., phone numbers, email addresses).
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify contact persons. This may involve checking user roles and permissions in the SAP system.
  Consult Business Rules: Review any business rules or validations that may be in place. This may involve consulting with a functional consultant or reviewing the configuration settings.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CONTACT, or others that may be related to managing contact persons.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for CRM regarding contact management and any specific configurations that may impact the saving of contact persons.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, further investigation may be necessary, potentially involving SAP support.