How To Fix CRM_IU_IC_DISC012 - View Disconnection Document &1

CRM_IU_IC_DISC012 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_DISC - Message class for Disconnections / Reconnections

• Message number: 012

• Message text: View Disconnection Document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_IU_IC_DISC012 - Details

• The SAP error message CRM_IU_IC_DISC012 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction center (IC) functionalities. This error message indicates that there is an issue with the disconnection of a document, which could be related to various factors such as data inconsistencies, system configuration, or user permissions.
  
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the document you are trying to disconnect. This could be due to missing or incorrect entries in the database.
  User Permissions: The user may not have the necessary permissions to perform the disconnection operation on the document.
  System Configuration: There could be configuration issues in the CRM system that prevent the disconnection from being processed correctly.
  Document Status: The document may be in a status that does not allow disconnection (e.g., already closed or completed).
  Technical Issues: There may be underlying technical issues, such as database locks