How To Fix CRM_IU_IC_DISC011 - Search disconnection documents

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_DISC - Message class for Disconnections / Reconnections

• Message number: 011

• Message text: Search disconnection documents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_DISC011 - Search disconnection documents ?

  The SAP error message CRM_IU_IC_DISC011, which pertains to the search for disconnection documents in the SAP Customer Relationship Management (CRM) module, typically indicates that there is an issue with retrieving or displaying disconnection documents in the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to disconnection documents, such as missing or incomplete entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to access or view disconnection documents.
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to problems in retrieving the relevant documents.
  System Performance: Performance issues or system downtime could prevent the retrieval of documents.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the integrity of the data related to disconnection documents. Use transaction codes like SE16 or SE11 to check the relevant database tables for missing or inconsistent entries.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to access disconnection documents. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the CRM system related to disconnection documents. Ensure that all necessary settings are correctly configured.
  
  
  
  System Performance Check:
  
  Monitor system performance and check for any ongoing issues. You can use transaction ST22 for dumps or SM21 for system logs to identify any performance-related problems.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying technical issues that may be affecting the system.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, and others that may help in managing disconnection documents.
  Documentation: Review SAP documentation related to CRM and disconnection processes for additional insights and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_IU_IC_DISC011 error and implement a suitable solution. If the problem continues, consider escalating the issue to SAP support for further assistance.