How To Fix CRM_IU_IC_DISC010 - Change disconnection (Disconnection Document &1, Activity &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_DISC - Message class for Disconnections / Reconnections

• Message number: 010

• Message text: Change disconnection (Disconnection Document &1, Activity &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_DISC010 - Change disconnection (Disconnection Document &1, Activity &2) ?

  The SAP error message CRM_IU_IC_DISC010 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with disconnection documents and activities. This error indicates that there is an issue with the change disconnection process for a specific disconnection document and activity.
  Cause:
  The error can be caused by several factors, including:
  
  Inconsistent Data: There may be inconsistencies in the data related to the disconnection document or the associated activity.
  Authorization Issues: The user may not have the necessary authorizations to perform the change on the disconnection document or activity.
  Business Logic Violations: The change being attempted may violate business rules or logic defined in the system.
  Technical Issues: There could be underlying technical issues, such as database locks or system configuration problems.
  
  Solution:
  To resolve the CRM_IU_IC_DISC010 error, you can take the following steps:
  
  Check Data Consistency: Verify that the disconnection document and activity data are consistent and complete. Look for any missing or incorrect information.
  Review Authorizations: Ensure that the user attempting to make the change has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Examine Business Rules: Review the business rules and logic associated with the disconnection process to ensure that the change being made is valid.
  Check for Locks: Investigate if there are any database locks or other technical issues that might be preventing the change. You can use transaction codes like SM12 to check for locks.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_I, and SLG1 for logs.
  Documentation: Review SAP documentation related to disconnection processes in CRM for any specific guidelines or known issues.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.