How To Fix CRM_IU_IC_6X_MD019 - Contact person &1 has not been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 019

• Message text: Contact person &1 has not been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD019 - Contact person &1 has not been saved ?

  The SAP error message CRM_IU_IC_6X_MD019, which states "Contact person &1 has not been saved," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interactions or transactions involving contact persons.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing Required Fields: The contact person record may not have all the required fields filled out. This could include mandatory fields like name, email, or other relevant information.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid characters or formats that do not comply with the system's requirements.
  
  
  Authorization Issues: The user may not have the necessary permissions to create or modify contact person records.
  
  
  System Configuration: There may be issues with the configuration of the CRM system that prevent the saving of contact person data.
  
  
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields for the contact person are filled out correctly. Review the data entry form for any highlighted fields or error messages.
  
  
  Validate Data: Check for any invalid characters or formats in the data being entered. Ensure that the data complies with the expected formats (e.g., email addresses, phone numbers).
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify contact person records. If not, contact your system administrator to adjust the permissions.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure that there are no restrictions or settings that could prevent saving contact person data.
  
  
  Check System Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that address known issues.
  Documentation: Review the SAP CRM documentation for guidelines on managing contact persons and the required fields.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully save the contact person record.