How To Fix CRM_IU_IC_6X_MD020 - Enter either the last name or the name of an organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 020

• Message text: Enter either the last name or the name of an organization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD020 - Enter either the last name or the name of an organization ?

  The SAP error message CRM_IU_IC_6X_MD020 indicates that the system requires either a last name or the name of an organization to proceed with a certain operation, typically related to customer or contact management in the SAP CRM module. This error often occurs when a user attempts to create or update a business partner or contact without providing the necessary identification information.
  Cause:
  
  Missing Information: The user has not entered a last name or organization name in the relevant fields.
  Incorrect Input: The fields may be filled incorrectly or in an unexpected format.
  System Configuration: There may be specific settings or configurations in the SAP system that enforce these requirements.
  
  Solution:
  
  Enter Required Information: Ensure that you fill in either the last name or the organization name in the appropriate fields before saving or processing the transaction.
  Check Field Requirements: Review the field settings in the transaction to confirm which fields are mandatory. You may need to consult with your SAP administrator or refer to the documentation for the specific transaction you are using.
  Validation Rules: If you are using custom fields or have specific validation rules set up, ensure that they are correctly configured to allow for the necessary input.
  User Training: If this error is common among users, consider providing training or documentation to help them understand the required fields and how to fill them out correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on how to resolve them.
  Transaction Codes: Familiarize yourself with the transaction codes related to customer management in SAP CRM, such as BP (Business Partner) or CRM_ORDER (for managing orders).
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to create or modify business partner data, as restrictions may lead to incomplete data entry.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.