How To Fix CRM_IU_IC_6X_MD021 - No attributes have been defined for search query &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 021

• Message text: No attributes have been defined for search query &1

What causes this issue?

You have not defined any attributes for the search query used.,,

System Response

The system cannot investigate the search query further to identify
whether a search for specific fields is to be performed in SAP CRM or
SAP Utilities.

How to fix this error?

Define attributes for the search query used in the table CRMC_IU_QUERY_C
(Identification: Interpret Search Fields (Customizing)).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD021 - No attributes have been defined for search query &1 ?

  The SAP error message CRM_IU_IC_6X_MD021 indicates that no attributes have been defined for the search query specified by the placeholder &1. This error typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when working with the Interaction Center (IC) or when executing a search query that requires specific attributes to be defined.
  Cause:
  
  Missing Attributes: The most common cause of this error is that the search query you are trying to execute does not have any attributes defined. This could be due to a configuration issue or an oversight in the setup of the search query.
  Incorrect Query Configuration: The search query may not have been properly configured in the system, leading to the absence of necessary attributes.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access the attributes defined for the search query.
  
  Solution:
  
  
  Check Search Query Configuration:
  
  Go to the configuration settings for the search query in the SAP CRM system.
  Ensure that the necessary attributes are defined for the search query you are trying to execute.
  If attributes are missing, add the required attributes to the search query configuration.
  
  
  
  Review User Authorizations:
  
  Verify that the user executing the search query has the appropriate authorizations to access the attributes.
  If necessary, adjust the user roles and authorizations to ensure access.
  
  
  
  Test with Different Queries:
  
  Try executing other search queries to determine if the issue is specific to one query or if it is a broader issue affecting multiple queries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring search queries and attributes in the CRM system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and related data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Customization: If your organization has customized the CRM system, consult with your SAP Basis or development team to ensure that customizations are not causing the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.