How To Fix CRM_IU_HSS_CUST022 - OData service &1 requires a data provider for suggestion list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 022

• Message text: OData service &1 requires a data provider for suggestion list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST022 - OData service &1 requires a data provider for suggestion list ?

  The SAP error message CRM_IU_HSS_CUST022 indicates that an OData service is missing a data provider for the suggestion list. This typically occurs in the context of SAP Customer Relationship Management (CRM) applications that utilize OData services for data retrieval and manipulation.
  Cause:
  The error can be caused by several factors:
  
  Missing Data Provider: The OData service is not configured with a data provider that supplies the necessary data for the suggestion list.
  Configuration Issues: There may be issues in the configuration of the OData service or the underlying data model.
  Service Activation: The OData service may not be properly activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the data provider.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check OData Service Configuration:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Ensure that the OData service in question is correctly registered and activated.
  
  
  
  Verify Data Provider:
  
  Check if the data provider for the suggestion list is implemented and correctly configured.
  If you are using a custom implementation, ensure that the relevant methods are correctly defined and returning data.
  
  
  
  Review Service Implementation:
  
  If you have access to the backend system, check the implementation of the OData service in the ABAP backend (transaction code SE80 or SE11).
  Ensure that the data provider class is correctly implemented and that it provides the necessary data for the suggestion list.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData service and the underlying data.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the OData service to identify where the data retrieval is failing.
  Use transaction /IWFND/DEBUG to analyze the service call and see if there are any runtime errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific OData service you are using for any known issues or additional configuration steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  OData Documentation: Familiarize yourself with OData service development and configuration in SAP to better understand how to set up data providers.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IU_HSS_CUST022 error message.