How To Fix CRM_IU_HSS_CUST020 - OData service ID is required

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 020

• Message text: OData service ID is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST020 - OData service ID is required ?

  The SAP error message CRM_IU_HSS_CUST020 with the description "OData service ID is required" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the configuration or usage of OData services. This error indicates that a required OData service ID is missing in the request or configuration.
  Cause:
  
  Missing OData Service ID: The most common cause of this error is that the OData service ID is not provided in the request or is not properly configured in the system.
  Incorrect Configuration: The OData service may not be correctly set up in the SAP Gateway or the CRM system.
  Authorization Issues: There may be authorization issues preventing access to the OData service.
  System Configuration: The system may not be properly configured to handle the OData requests.
  
  Solution:
  
  
  Check OData Service Configuration:
  
  Ensure that the OData service is correctly defined and activated in the SAP Gateway. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Verify that the service is registered and has the correct service ID.
  
  
  
  Provide OData Service ID:
  
  If you are making a request to an OData service, ensure that you include the required OData service ID in your request. This may involve modifying the request payload or URL to include the service ID.
  
  
  
  Authorization Check:
  
  Ensure that the user making the request has the necessary authorizations to access the OData service. Check the roles and authorizations assigned to the user.
  
  
  
  Review Logs:
  
  Check the application logs (transaction code SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the specific OData service you are using to ensure that you are following the correct procedures and requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  OData Services: OData (Open Data Protocol) is a standard protocol used for building and consuming RESTful APIs. In SAP, OData services are often used to expose business data and operations.
  SAP Gateway: The SAP Gateway is a technology that enables the connection of devices, environments, and platforms to SAP systems. It is essential for creating and managing OData services.
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: To manage OData services.
  SLG1: To view application logs for troubleshooting.
  
  
  
  By following these steps, you should be able to resolve the error message CRM_IU_HSS_CUST020 and ensure that the OData service ID is correctly provided and configured.