How To Fix CRM_IU_HSS_CUST024 - OData service &1 requires a data provider for quick view

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 024

• Message text: OData service &1 requires a data provider for quick view

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST024 - OData service &1 requires a data provider for quick view ?

  The SAP error message CRM_IU_HSS_CUST024 indicates that an OData service requires a data provider for a quick view, but it is not configured or available. This error typically occurs in the context of SAP Customer Relationship Management (CRM) systems when trying to access certain functionalities that rely on OData services.
  Cause:
  
  Missing Data Provider: The OData service you are trying to access is not linked to a data provider. This means that the system does not know where to fetch the data from.
  Configuration Issues: The OData service may not be properly configured in the SAP Gateway or the backend system.
  Service Activation: The OData service might not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the data provider or the OData service.
  
  Solution:
  
  
  Check OData Service Configuration:
  
  Go to the SAP Gateway and check if the OData service is properly configured.
  Use transaction code /IWFND/MAINT_SERVICE to check if the service is active.
  
  
  
  Activate the OData Service:
  
  If the service is not active, you can activate it from the same transaction.
  Ensure that the service is registered and has the correct technical name.
  
  
  
  Check Data Provider:
  
  Ensure that the data provider for the OData service is correctly implemented and available.
  You may need to check the backend system to ensure that the data provider is correctly set up.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the OData service and the underlying data provider.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the OData service to identify where the data provider is failing to be recognized.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific OData service for any additional configuration steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  OData Service Documentation: Review the documentation for the specific OData service you are using to understand its requirements and dependencies.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IU_HSS_CUST024 error message.