Message type: E = Error
Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages
Message number: 116
Message text: No contract account found for prepaid account ID &1
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CRM_ISX_BTX_PAYMENT116
- No contract account found for prepaid account ID &1 ?The SAP error message CRM_ISX_BTX_PAYMENT116 indicates that the system could not find a contract account associated with the specified prepaid account ID. This error typically occurs in the context of billing or payment processing within the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC) environments.
Cause: Missing Contract Account: The prepaid account ID provided does not have an associated contract account in the system. Incorrect Account ID: The prepaid account ID may have been entered incorrectly, leading to the system's inability to locate the corresponding contract account. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing or outdated information.
Configuration Issues: The system may not be properly configured to link prepaid accounts with contract accounts.
Solution: Verify Prepaid Account ID: Check the prepaid account ID for any typographical errors. Ensure that the ID is correct and exists in the system. Check Contract Account Association: Use transaction
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