How To Fix CRM_ISX_BTX_PAYMENT115 - Close date (state change date) is missing: PrepaidAccount:&1 (BP:&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 115

• Message text: Close date (state change date) is missing: PrepaidAccount:&1 (BP:&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT115 - Close date (state change date) is missing: PrepaidAccount:&1 (BP:&2) ?

  The SAP error message CRM_ISX_BTX_PAYMENT115 indicates that there is a missing close date (or state change date) for a prepaid account associated with a business partner (BP). This error typically arises in the context of payment processing or account management within the SAP Customer Relationship Management (CRM) system.
  
  Cause:
  
  Missing Data: The close date for the prepaid account is not populated in the system. This could be due to incomplete data entry or a failure in the data migration process.
  Business Process Issues: The business process that is supposed to set the close date may not have been executed correctly, or there may be a missing step in the workflow.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to capture or update the close date.
  
  
  Solution:
  
  
  Check Prepaid Account Data: 
  
  Navigate to the prepaid account in question and verify if the close date