How To Fix CRM_ISX_BTX_PAYMENT114 - Limit not active but limit amount specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 114

• Message text: Limit not active but limit amount specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT114 - Limit not active but limit amount specified ?

  The SAP error message CRM_ISX_BTX_PAYMENT114 indicates that there is an issue with the limit configuration in the context of a payment transaction. Specifically, the error states that a limit is not active, but a limit amount has been specified in the transaction. This typically occurs in the SAP Customer Relationship Management (CRM) module when dealing with payment processing.
  Cause:
  
  Inactive Limit: The limit that is supposed to be applied to the transaction is not active in the system. This could be due to configuration settings or the limit not being properly defined.
  Incorrect Configuration: The limit settings in the system may not be correctly configured, leading to the system not recognizing the limit as active.
  Transaction Type: The type of transaction being processed may not be compatible with the limit settings that are defined in the system.
  
  Solution:
  
  
  Check Limit Configuration:
  
  Navigate to the configuration settings for limits in the SAP system.
  Ensure that the relevant limit is defined and is set to active. This can typically be found in the customizing settings under CRM or Financials.
  
  
  
  Activate the Limit:
  
  If the limit is not active, activate it. This may involve setting the appropriate status in the configuration.
  
  
  
  Review Transaction Data:
  
  Check the transaction data being processed to ensure that it aligns with the limits defined in the system. If a limit amount is specified, ensure that the corresponding limit is active.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to limit management in CRM to ensure that all necessary steps have been followed.
  
  
  
  Testing:
  
  After making changes, test the transaction again to see if the error persists.
  
  
  
  Contact Support:
  
  If the issue continues after checking the configuration and activating the limit, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking limit configurations, such as SPRO for configuration settings.
  SAP Notes: Look for SAP Notes related to CRM payment processing and limit management for any known issues or patches.
  User Roles: Ensure that the user executing the transaction has the necessary permissions to access and modify limit settings.
  
  By following these steps, you should be able to resolve the error message CRM_ISX_BTX_PAYMENT114 and ensure that payment transactions can be processed without issues related to limit configurations.